Dolton Park District
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Refund Policy


1. Participants will receive a full refund if they are dissatisfied with the program after the first class meeting, and we receive a refund request form at least 24 hours before the second class meets.

2. After the first week of a program/class, no refunds will be granted unless the program/class is cancelled. Refund requests received after the first week of a program will be honored if the request is due to a medical condition. A doctor’s note must accompany the request.

3. No refunds for gift certificates will be allowed. Gift certificates may be used toward any Park District facility, program or trip.

4. The refund request for trips must be received 48 hours prior to the day of the trip; refund amounts will be prorated based on the program costs incurred prior to receipt of the refund request.

5. Refunds will be applied as a credit to your Dolton Park District household account. Household credits can be used for any program or membership our district offers and must be used within one year of the issue date. You will receive an emailed receipt each time a credit is applied to your account. If you would prefer not to have a credit balance you may request a refund via email at contactus@doltonparkdistrict.org. A refund check will be issued to credit card used to make the payment within 3 to 5 business days with a $5 service charge or a cashier's check available for pickup 5 to 10 business days after the request has been submitted with a $10 service charge. We will do our best to process your refund as quickly as possible.

6. Refunds will not be issued for missed days within a session (i.e. illnesses, vacations, etc.) and classes cannot be made up. Participants removed from programs due to disciplinary reasons will not receive a refund.

7. Summer Camp, Leagues, and Memberships all have exceptions to the above information. The refunds/transfers for those specific programs can be found in those specific program handbooks you receive at the time you have registered for those programs.



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